For our shipments we rely on the DHL express courier.
Deliveries are made from Monday to Friday during office hours.
You will receive a confirmation email containing the tracking number to follow the status of your order.
To know the delivery times, you can check your profile. For any further request or variation, you can contact our Customer care.
The cost of shipping for non-EU countries EXCLUDES customs duties and import taxes, which will be charged to the customer.
For more details, visit the Terms and Conditions area.
You can request the return of any product within 14 working days from the delivery date.
Once the request has been sent, you will receive an email containing the documentation to proceed with the return and the instructions to fix the collection directly with the courier.